Customer Reviews

Let Us Give You the Best Customer Care

Morris Heating & Air Conditioning is proud to be your local Ipswich heating and air conditioning service provider. Our expert technicians are the most trusted in all of Essex County as well as the North Shore and Merrimack Valley.

Don’t believe us? Take a look at what our past customers are saying about us! Or see for yourself by calling our team and requesting for a service. If we’ve recently served your home or commercial place, we would love to hear from you, too.

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They were hard working, neat, and very professional.

“I could not be happier with the job that was done in my attic. The ductwork that was replaced, repaired, and insulated is beautiful! Manny and Blaise did an excellent job. They were hard working, neat, and very professional. Dave was terrific, he answered my many questions and always got back to me in a timely manner. I will certainly call Morris Heating & Air Conditioning for any future work that I may need.”

Susan G.

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  • Responsive, timely, courteous, and efficient.

    “Morris offers excellent service -- from their admin staff to their on-site technicians, they are responsive, timely, courteous, and efficient. We value supporting a local company that for their part values their loyal customers!”

    Susan C.

  • I chose to get a service plan with them and it turned out to be a great decision.

    “I became a Morris customer in December 2017 by having a tune-up done on my furnace.Shortly thereafter I chose to get a service plan with them and it turned out to be a great decision.In January 2018 we had a stretch of record setting cold weather and my furnace was acting erratically causing the temperature in my house to drop.Calls for heating problems at this time were crazy but Morris Heating took excellent care of me.From the women in the office, Heather and Caitlin who took my calls for service to Christos who fixed the problem this operation is top notch”

    Tom G.

  • Very responsive and thorough. Thank you!

    “I just had Joel and Cody at my house installing a new Central Air unit. They were both extremely courteous, quiet and respectful. They finished the job in less time then I was originally told. It was a great experience using all the people at Morris Heating & Air Conditioning. From Caitlin my initial contact with customer service, to the servicemen who came to find the leak in my old system, to Chris the salesman who ordered the new unit and finally with Joel and Cody who installed the new unit. Very responsive and thorough. Thank you!”

    Lesley R.

  • Workmanship was top notch.

    “Great customer service. Quick on the spot estimate. Good communication. Workmanship was top notch. So far so good! Would recommend for sure!”

    Jill P.

  • I highly recommend.

    “I had a service call with Chris today. He was prompt and very helpful. Walked me through the working components of my air handlers and showed me what was being replaced. Even helped with suggestion on my boiler. Morris Heating and Air has always taken ownership for the work they have done on my property. I highly recommend.”

    Maurice M.

  • I have and will continue to recommend Morris to anyone looking for a great HVAC company

    “Morris is a very good company and Christos is a fantastic technician. He has maintained both my heating and cooling systems, and has kept them running perfectly! I have and will continue to recommend Morris to anyone looking for a great HVAC company”

    Barb S.

  • Informative and answered all my questions about our system.

    “My experience with Morris Heating & AC has been great. We just started an account with them and the office was very courteous and professional in setting it up. Christos, our service person, was excellent. He too was very professional, informative and answered all my questions about our system.”

    William K.

  • I rarely offer a 5-star review, but in this case, Morris Heating and Air Conditioning fully deserves that rating.

    “I have a chronic disease that is adversely affected by heat and humidity. Therefore, when our central air decided to quit just as the season began to heat up, I went into something of a panic. I asked around for names of good HVAC contractors and heard horror story after horror story -- an unfortunate situation that we have also suffered. Finally, I resorted to looking for names online and found Morris. A few days later a technician arrived and within mere minutes diagnosed the issue. In less than an hour he had the system back up and running, just in time for another round of heat and humidity. Since then, the system has been running without a problem keeping the house comfortable. I will also add that the technician was extremely polite, friendly and helpful. He carefully explained the issue, offered some advice as to how to prevent future problems and answered questions with easy to understand answers. I rarely offer a 5-star review, but in this case, Morris Heating and Air Conditioning fully deserves that rating.”

    Irene T.

  • Timely worked efficiently and cleaned up after the task.

    “Joel and Cody ( Morris Heating and Air Conditioning) just finished my mini-split installation. They were timely worked efficiently and cleaned up after the task. I would highly recommend them for their air conditioning effort.”

    Rob B.

  • They arrived the same day and quickly troubleshot my issue.

    “With the heat wave coming, my air conditioner stopped working. I called Morris Heating & Air Conditioning. They arrived the same day and quickly troubleshot my issue. They immediately ordered the part and installed it the next day. I appreciate the prompt, professional and knowledgeable people that work there and their understanding about the urgency of my situation. Thank you again.”

    Ken F.

  • The Morris Team continues to exceed my expectations!

    “Mike, our technician, consistently provided excellent service/maintains our system. His advice on saving us energy dollars is very appreciated.The Morris Team continues to exceed my expectations!”

    Michael C.

  • Did the work professionally and efficiently.

    “Morris and Steve Z. were terrific. Called the day before to remind me, showed up on time, did the work professionally and efficiently, very friendly guy to deal with.”

    Robert C.

  • They were hard working, neat, and very professional.

    “I could not be happier with the job that was done in my attic. The ductwork that was replaced, repaired, and insulated is beautiful! Manny and Blaise did an excellent job. They were hard working, neat, and very professional. Dave was terrific, he answered my many questions and always got back to me in a timely manner. I will certainly call Morris Heating & Air Conditioning for any future work that I may need.”

    Susan G.

  • Great problem-solving in an old home.

    “Great experience with this company - the whole project from planning through installation was professional, intelligent and drama-free. Great problem-solving in an old home.”

    Fara C.

  • I would rate this company A++++.

    “This company is the very best I have ever worked with. I can't say enough on how everyone involved in my project was professional, punctual, friendly, and informative. There was no waiting for anything. I wish also to thank the electrician who arrived and completed his part, sorry I didn't catch his name. Overall I would rate this company A++++.”

    Diane