Reviews

Morris Plumbing, Heating & Air Conditioning strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at (978) 961-0338.

"Best of the Best!"

My experience with Morris Heating & AC over the years has been outstanding in terms of service and the professionalism and courteousness of your office staff. Thank you Julin for your excellent service & your thorough knowledge and explanation of our furnace. You and your company are the "Best of the Best!"

Tom Beverly, MA
      "Best of the Best!"

      My experience with Morris Heating & AC over the years has been outstanding in terms of service and the professionalism and courteousness of your office staff. Thank you Julin for your excellent service & your thorough knowledge and explanation of our furnace. You and your company are the "Best of the Best!"

      Tom Beverly, MA
      "Honest, excellent, professional service"

      You can count on Morris Heating and Cooling to help you when you need it in a fast, professional, and honest way. The technicians are knowledgeable and concerned with resolving the problem .

      Harlan and Claire de Brun Harrisonburg, VA
      "Highly Recommend"

      Extremely friendly service, very reasonable price, got it done fast and with high quality. These guys are great, we will definitely use them again.

      Andy M Marblehead, MA
      "Professional, conscientious, personal."

      Very professional install team of Kevin and Bobby. Arrived promptly. Willing to work with my aesthetic and functional requests. Very neat and conscientious workmanship. Very satisfied with the installed system and confident in the quality of the technicians, should I ever need maintenance or repair. Thx Kevin and Bobby. PS My attempts to leave a review with "review buzz" were unsuccessful.

      Michael Kennedy Ipswich, MA
      "The process has been 100% outstanding"

      The process has been 100% outstanding. From Chris Z finding us the right system at a comfortable price to the incredible install team - everyone worked extremely hard to earn a stellar review. I would recommend them to anyone with HVAC needs. Professional, clean, trustworthy and proud of their work...the team was top notch. Thank you all.

      Chris R.
      "We could not have asked for a better team and are very happy that we decided to trust Morris to get the job done."

      Sean and Mario did an absolutely wonderful job installing the mini-splits in our single-family home. We strongly recommend them to anyone because they are so highly skilled, knowledgeable, professional, and experienced. They care a lot about the quality of their work and truly went above and beyond. In addition to having a great work ethic, they were very kind, pleasant, and respectful. They were very efficient, maintained a clean environment, showed up on time every day, and clearly communicated with us throughout the entire process. Please send along our deepest appreciation to Sean and Mario. We will think of them every summer and winter while we enjoy the newly installed AC/heating in our home. We could not have asked for a better team and are very happy that we decided to trust Morris to get the job done. We are very fortunate to have such excellent employees, both and Sean and Mario.

      -The Lim Family

      The Lim Family
      "Professional and attentive"

      Kevin and Cody did an excellent job. We have been a Morris customer since 2013 and their service and professionalism has NEVER disappointed. Chris, the sales rep was equally professional and attentive.

      Susan M.
      "The technicians doing the installation were exceptional"

      We live in an older house that gets incredibly hot in the summer and were looking at ductless systems to make it more ‘liveable’. We talked to a number of vendors but felt that Morris was the best fit. The estimate was fair and the technicians doing the installation were exceptional. Always on time, meticulously cleaned up each day, very friendly, and even wore booties to cover their feet when working inside the house (we didn’t even ask them to). Both Alex and David were fantastic - the install process was quick and painless. We’d highly recommend talking to Morris if you’re contemplating ductless work.

      Benjamin C.
      "I can not recommend Morris enough"

      The professionalism and quality of Morris' products and services are top notch. We did a whole house heat pump/AC system. The installers were just the best. It was a pleasure having them in the home; clean, exceptionally professional; and the system is astoundingly efficient and silent. I can not recommend Morris enough. It's been a seamless process and a great value.

      Anthony D.
      "Worked very fast and efficiently"

      These guys are awesome. We had Alex H. and Brian D. for installers. We just had them complete a 2 zone mini-split installation in our 1850s house. They showed up on time (7 am) and worked very fast and efficiently. The install took about a day and a half. That included mounting the mini-split heads, condenser outside and running electrical/HVAC lines inside conduit. They did a really good job, everything looks neat and professional and they cleaned up everything when they left. The conduit looks great and just looks like rain gutter. It's at the back of our house and we really don't even notice it. Way better than window AC units. We're in day 2 of a 90+ degree heatwave and the entire house is cool. I wish we had gotten these installed sooner.

      Michael M.
      "First-rate and seamless"

      From start to finish my experience with Morris was first-rate and seamless. I just had an air conditioner/heat pump installation done over 4 days and couldn’t have been more pleased. The crew was so congenial, nonintrusive, quiet, neat, knowledgeable and just a pleasure to have around. They have already gotten 2 referrals from friends who heard me talk about my experience.

      Dianne A.
      "These guys are awesome. I wish we had gotten these installed sooner."

      These guys are awesome. We had Alex H. and Brian D. for installers. We just had them complete a 2 zone mini-split installation (AC and heat) in our 1850s house. They showed up on-time (7am) and worked very fast and efficiently. The install took about a day and half. That included mounting the mini split heads, condenser outside and running electrical/hvac lines inside conduit. They did a really good job, everything looks neat and professional and they cleaned up everything when they left. The conduit looks great and just looks like rain gutter. It’s at the back of our house and we really don’t even notice it. Way better than window AC units. We’re in day 2 of a 90+ degree heat wave and the entire house is cool. I wish we had gotten these installed sooner. We had gotten 4 different quotes from other vendors and Morris was very fair and competitively priced. They answer their email and phone and were able to schedule the work quickly.

      Michael M.
      "Highly Recommended!"

      We had 2 Mitsubishi mini splits installed in each bedroom on the second floor and the crew from Morris Heating and AC were excellent. It started with the lady who called to respond to my email, Chris Zaremba (Comfort Advisor), the lady that helped facilitate my financing and the crew of four who came and did the installation in 2 days: Kevin, Bobby, Leo and John. They were professional, pleasant and neat. Thank you for your excellent work.

      MLD Danvers, MA
      "Mike was very professional and thorough"

      Mike was very professional and thorough. One of the units was very dirty and he took the time to get it back to peak performance. He cleaned everything up and answered all of our questions. We had a very positive experience with Morris, and we will definitely keep using them

      Nancy Howard Ipswich, MA
      "The install came out great!"

      We had our old Ductless split system replaced with a new larger capacity unit. The team from Morris did an awesome job. Very professional installation! The technicians were very fast and the install came out great! They cleaned up so well that I did not have to touch anything, it was the best experience we've had with an outside contractor in years. THANK YOU SO MUCH!

      Cheryl W.
      "I rarely offer a 5-star review, but in this case, Morris Heating and Air Conditioning fully deserves that rating."

      I have a chronic disease that is adversely affected by heat and humidity. Therefore, when our central air decided to quit just as the season began to heat up, I went into something of a panic. I asked around for names of good HVAC contractors and heard horror story after horror story -- an unfortunate situation that we have also suffered. Finally, I resorted to looking for names online and found Morris. A few days later a technician arrived and within mere minutes diagnosed the issue. In less than an hour he had the system back up and running, just in time for another round of heat and humidity. Since then, the system has been running without a problem keeping the house comfortable. I will also add that the technician was extremely polite, friendly and helpful. He carefully explained the issue, offered some advice as to how to prevent future problems and answered questions with easy to understand answers. I rarely offer a 5-star review, but in this case, Morris Heating and Air Conditioning fully deserves that rating.

      Irene T.
      "I chose to get a service plan with them and it turned out to be a great decision."

      I became a Morris customer in December 2017 by having a tune-up done on my furnace.Shortly thereafter I chose to get a service plan with them and it turned out to be a great decision.In January 2018 we had a stretch of record setting cold weather and my furnace was acting erratically causing the temperature in my house to drop.Calls for heating problems at this time were crazy but Morris Heating took excellent care of me.From the women in the office, Heather and Caitlin who took my calls for service to Christos who fixed the problem this operation is top notch

      Tom G.
      "They were hard working, neat, and very professional."

      I could not be happier with the job that was done in my attic. The ductwork that was replaced, repaired, and insulated is beautiful! Manny and Blaise did an excellent job. They were hard working, neat, and very professional. Dave was terrific, he answered my many questions and always got back to me in a timely manner. I will certainly call Morris Heating & Air Conditioning for any future work that I may need.

      Susan G.
      "Workmanship was top notch."

      Great customer service. Quick on the spot estimate. Good communication. Workmanship was top notch. So far so good! Would recommend for sure!

      Jill P.
      "Timely worked efficiently and cleaned up after the task."

      Joel and Cody ( Morris Heating and Air Conditioning) just finished my mini-split installation. They were timely worked efficiently and cleaned up after the task. I would highly recommend them for their air conditioning effort.

      Rob B.
      "Very responsive and thorough. Thank you!"

      I just had Joel and Cody at my house installing a new Central Air unit. They were both extremely courteous, quiet and respectful. They finished the job in less time then I was originally told. It was a great experience using all the people at Morris Heating & Air Conditioning. From Caitlin my initial contact with customer service, to the servicemen who came to find the leak in my old system, to Chris the salesman who ordered the new unit and finally with Joel and Cody who installed the new unit. Very responsive and thorough. Thank you!

      Lesley R.
      "The Morris Team continues to exceed my expectations!"

      Mike, our technician, consistently provided excellent service/maintains our system. His advice on saving us energy dollars is very appreciated.The Morris Team continues to exceed my expectations!

      Michael C.
      "I would rate this company A++++."

      This company is the very best I have ever worked with. I can't say enough on how everyone involved in my project was professional, punctual, friendly, and informative. There was no waiting for anything. I wish also to thank the electrician who arrived and completed his part, sorry I didn't catch his name. Overall I would rate this company A++++.

      Diane
      "Great problem-solving in an old home."

      Great experience with this company - the whole project from planning through installation was professional, intelligent and drama-free. Great problem-solving in an old home.

      Fara C.
      "I highly recommend."

      I had a service call with Chris today. He was prompt and very helpful. Walked me through the working components of my air handlers and showed me what was being replaced. Even helped with suggestion on my boiler. Morris Heating and Air has always taken ownership for the work they have done on my property. I highly recommend.

      Maurice M.
      "Did the work professionally and efficiently."

      Morris and Steve Z. were terrific. Called the day before to remind me, showed up on time, did the work professionally and efficiently, very friendly guy to deal with.

      Robert C.
      "I have and will continue to recommend Morris to anyone looking for a great HVAC company"

      Morris is a very good company and Christos is a fantastic technician. He has maintained both my heating and cooling systems, and has kept them running perfectly! I have and will continue to recommend Morris to anyone looking for a great HVAC company

      Barb S.
      "Informative and answered all my questions about our system."

      My experience with Morris Heating & AC has been great. We just started an account with them and the office was very courteous and professional in setting it up. Christos, our service person, was excellent. He too was very professional, informative and answered all my questions about our system.

      William K.
      "Responsive, timely, courteous, and efficient."

      Morris offers excellent service -- from their admin staff to their on-site technicians, they are responsive, timely, courteous, and efficient. We value supporting a local company that for their part values their loyal customers!

      Susan C.
      "They arrived the same day and quickly troubleshot my issue."

      With the heat wave coming, my air conditioner stopped working. I called Morris Heating & Air Conditioning. They arrived the same day and quickly troubleshot my issue. They immediately ordered the part and installed it the next day. I appreciate the prompt, professional and knowledgeable people that work there and their understanding about the urgency of my situation. Thank you again.

      Ken F.
      "Very thorough and left me feeling very confident"

      Great service! I reached out on the website earlier in the week to schedule a tune-up for my furnace at my house in Newbury and got to book it all online via the chat and then email. Steve arrived exactly on time and there was even a text showing me his GPS location which was cool. Steve was just awesome! So friendly and knowledgeable. He walked me through everything he was doing in terms of the tune-up maintenance and quickly addressed areas of concern to watch out for and ensured it was running really well before leaving. Very thorough and left me feeling very confident. Once he left, the invoice was sent over via email and I got to pay online. Exactly as quoted the $165 for the service. Was very pleased with the service and will work with ask for Steve again next time when I do some further maintenance next year. Definitely recommend!

      Joseph C.
      "Highly recommended."

      We had an excellent experience with the technician who came from Morris. He was very knowledgeable and made sure we understood what the problem was and how he repaired it. He was also obviously conscious and considerate about cleanliness and covid safety. Highly recommended.

      Michele A.
      "This is an A+ company & I highly recommend"

      I’ve used Morris twice in the past year. First visit, they diagnosed an air handler problem that another company could not fix. They had the part in stock & the problem was solved right away. Today, technician Justin visited to perform seasonal maintenance on our 3 compressors w/ handlers. He was on time, polite, professional & worked very hard to address all my concerns. He did a great job! I also must compliment my email contact Caitlin. Her replies were prompt & polite. This is an A+ company & I highly recommend

      JC
      "We can’t say enough good things"

      We can’t say enough good things about Morris Plumbing and Heating. We had a mini split system installed in our small house in a historic district, which is a challenge in itself! From the first call to the office to set up the appointment, it was clear this company has wonderful people working there. Chris Z was able to explain clearly what we would need and had an estimate to us very quickly. He was easy to work with and explained it so well. We appreciate his patience with our never-ending questions. Everyone in the office was super helpful when we called with a question about next steps. Our install team was Adam and Dave who arrived on time and got right to work unloading a mountain of equipment. Then they gave us a timeline of the steps in the installation. They worked so efficiently and with confidence and answered a myriad of questions from us along the way. At several points they would ask us if we agreed with how everything would look once it was put into place. Each step was done with meticulous precision and it looks better than we ever imagined. They took great pride in their work and cleaned up better than they found it! We are very grateful to Adam and Dave for the terrific job they did on our system. A huge thank you to everyone along the way we dealt with from Morris Plumbing and Heating we are beyond happy with the entire process and service we received from the team.

      Meredith K.
      "Very knowledgeable and helpful"

      They were prompt, diligent workers and they did their job well. We mostly communicated with Andy P. and he was very knowledgeable and helpful. We are very happy with our new Propane furnace!

      David R.
      "Happy Customer"

      I just had my AC unit serviced for yearly check-up and the gentleman, that came, was very professional and courteous! Plus, he liked my dog, which was important to me.. Lol! Thank-you!

      Joyce Foster Beverly, MA